You are here: Home / Company / Legal notices / Conditions


General conditions of contract


This general conditions of contract apply to any commercial transaction made through website.

Please read carefully the following General Conditions of Contract and Privacy Policy before placing an order. If you do not agree on this General Conditions of Contract and Privacy Policy you should not place any order.


FEITAO ROLL SYSTEM, SL (NIF B64727530), hereinafter referred to as FRS.

Calle Cerámica, nave 21
08292 Polígono Magarola Sur. Esparraguera (Barcelona, España)

Inscribed in the Commercial Registry of Barcelona, volume 4084, book 0178, general section, page 359393, Province B, inscription 1.

Website contents

FRS reserves the right to modify at any moment the commercial offer included in (modifications on products, prices, promotions and other commercial conditions).

FRS strives to ensure that the information included in is truthful and does not contain typographical errors. If such an error ever occurs, it will be corrected as soon as FRS detects it.

Contents of could occasionally show provisional information about some products.

In the event that the information provided do not conform with the characteristics of the product, the customer will have the right to rescind his purchase without any cost for his part.

Sale system

All products patented by FRS are sold mainly on the internet, through the e-commerce tools of This will not prevent other companies from reselling in their commercial establishments products acquired through


The prices of the products displayed on our website include neither taxes nor shipping costs, unless expressly indicated otherwise.

The applicable taxes and shipping costs will be added in any case during the process of placing the order, and will depend on the delivery point, the amount of the purchase, the payment method and the selected transport company.


Wholesalers and other customers who make purchases on a large scale will have the right to the discounts specified at any moment for each item in our online shop.

Payment method

When placing an order, the customer can freely chose to pay his purchases by bank transfer or PayPal.

Buyer’s rights and return policy

FRS neither guarantees its customers the availability of every product at all times, nor the delivery period of every product displayed on its website. However, FRS will do everything possible to deliver orders within a maximum time period of 10 days (peninsular Spain and Balearic Islands) or 20 days (rest of Spain and European Union). In the event of not having stock the customer will be notified.

FRS guarantees its customers the possibility of cancelling their order at any moment and free of charge, provided that cancellation it’s communicated before the order has been made available to the shipper for delivery.

The customer will have a time period of 14 days after the receipt of the order to rescind the contract and proceed to return the product. The customer will communicate FRS, within the stipulated time period and by any means admitted by law, his decision to exercise his right to terminate the contract. The returned item must be delivered together with the delivery note and, if applicable, invoice issued to FRS. Customer will take charge of refund fees.

The customer may return any item purchased from FRS if and when the products have not been opened or used and retain their original seal or packaging. In this case, FRS will refund the money through a payment to credit card, bank transfer to bank account or payment to personal account.

If any other item than that requested by the customer was delivered mistakenly by FRS, the item will be withdrawn and the correct item will be delivered without any additional charge to the customer.

For any incidence related to the return of items from our online shop you can contact our Customer Service Department through web form or by telephone (+34.646320893).

Customer’s obligations

The customer who purchases products through agrees at all times to provide truthful information about the data requested in the user registration form and/or order forms, as well as to keep them updated at all times.

The customer accepts all the clauses and provisions contained in these General Conditions of Contract.

Also, agrees to keep his personal access codes to confidentially and with the utmost diligence.

The customer agrees to provide an address where the order can be delivered within the usual service hours in his locality. In case of breach of this obligation by the customer, FRS shall not be liable for the delay or impossibility of delivering the product requested.

Applicable law and competent jurisdiction

Purchases made to FRS are subject to Spanish laws.

FRS hopes that possible disagreements can be resolved in a friendly way. If that is not the case, both parties, expressly waiving any other jurisdiction to which they may be entitled, submit to the Courts and Tribunals of Barcelona for the resolution of any conflict that may arise in the interpretation or applications of these General Terms.